Wednesday, 11 January 2017

Error Opening Specified file (SBL-GEN-10103) (SBL-BPR-00131)(SBL-EXL-00151)

We are having one outbound integration to retrieve data from other system. While retrieving data through outbound web service we encounter below error.




Initially we thought we are not using any write to xml in our workflow as well as we are not trying to access filesystem still we were facing this error.

After further analysis we found that all most all EAI business services use temp folder to store business service input/output arguments (property set) as well as xml into  a *.tmp file to allow reduce process memory consumption.

The "TEMP" folder must be always present (exist) under Siebel Application Server /siebservr directory. If it is missing the C++ code of the standard Business Service will fail to create a .tmp file

In our case folder was present but there is no free space in folder. Issue was resolved just by cleaning the temp folder.

If you encounter above error please do below check:

1)   Whether folder present under siebservr directory. If not create the "TEMP" sub-folder under the the Siebel Application Server ("siebsrvr") directory.

2)   Check whether TEMP directory is not full.

3)   Siebel server service user has appropriate and correct permission to the directory

NOTE: The same error will come for Siebel Dedicated / Remote Web Client as well.

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