Wednesday, 11 January 2017

Proposal Template Fields Not Populating

After upgrade we found that proposal templates fields are not populating, which was populating before properly.

All document templates are present in server still when we generate quote agreements, documents are getting generated but without any values.

After further analysis we found that there were missing folders on doc server.

To resolve the issue, please ensure the following folder exists. If they do not, please add the folders below

On a 32-bit server, create the following folder:
C:\Windows\System32\config\systemprofile\Desktop

On a 64-bit server, create the following folder:
C:\Windows\SysWOW64\config\systemprofile\Desktop

Please find Oracle DOC ID 1500228.1 for the same




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